No. Shipping time refers to the estimated transit time after the order has been fulfilled and handed over to the carrier. Production time is not included unless otherwise stated.

If your order hasn’t arrived, or if it arrives damaged, please reach our customer support team as soon as possible. We’ll do our best to assist you and work with you toward a satisfactory solution. For more information, please see our Return Policy.

We currently ship to most countries worldwide, and we continue expanding our coverage. Please note that due to war, international legal changes, carrier restrictions, or other external factors, some destinations may become temporarily unavailable even if they were previously supported. Download the latest list of supported destinations.

We do our best to help ensure your orders arrive on time and provide a reliable delivery experience for both you and your customers. The delivery time shown on this page is an estimate based on current shipping routes and recent logistics performance. In some cases, delays may still happen due to customs clearance, weather, peak season volume, carrier disruptions, or local delivery conditions.
If your package is delayed beyond the estimated timeframe, please contact our customer support team as soon as possible. We’ll actively work with you to review the situation and help find a solution.