I’ve Returned a Non-Gymineer Item by Mistake

Sent back something that wasn’t from Gymineer? Here’s what to do and what happens next.

We’re not sure what’s worse… skipping leg day or sending us the wrong item in your return. Either way, we’ll do our best to help.

If you’ve accidentally returned a non-Gymineer item, please contact our Customer Support team with the following:

• Your full name
• Your email address
• The order number linked to your return
• The date you returned the item
• A description of the item (include photos if you can)

Once we have that info, we’ll open an investigation and do everything we can to help retrieve the item. While we’ll always try our best, we can’t guarantee it will be found or returned.

Any non-Gymineer items sent to us by mistake are the responsibility of the sender. Gymineer cannot be held liable for incorrectly returned goods.